Tonight, as soon as I get home from work, I took my shoes off and collapsed in the living room for a good ten minutes. Just the idea of putting my feet up made all the difference. Physically, standing for eight hours is tiring. But that’s not why I’m tired. I have spent the last four days being squelched. Squelched- it’s that thing you do to mosquitoes sitting on your living room window. You take a tissue and squish them until they’re two-demensional, then you squished them a little more, wrap them up in sixteen more tissues, and flush the package down the toilet. These last few days, ladies and gentlemen, I was the mosquito. People have been a very special level of rude and selfish lately, for reasons that I cannot pinpoint. Let me give you a few examples of the worst of the worst:
I Can Yell If I Want To
I had a lady a few days ago who was unfamiliar with the copier, and she loudly stated this while I was on the phone with another customer and couldn’t get to her to help. Out of the goodness of her own heart, another lady went to help her, and when things didn’t go exactly the way she wanted (or more importantly, the price she wanted) the irate novice unleashed her wrath on the good-hearted tutor. I apologised fervently to the tutor (after being ripped apart by the novice myself) but the damage had already been done.
Cleansliness is Next to Godliness
Strawberry Sorbet (one of last week’s angel’s) had the misfortune of dealing with this lady. She was making large sized copies for a customer, and because they are so big, occasionally one may tumble to the ground. We do our best to prevent this from happening, but we are only human. Sorbet tried to catch the copy, but to no avail. Cleansliness was appalled and informed Sorbet that under no circumstances would she accept the tumbled one. I understand apprehension, she doesn’t know how clean our floor is (very, we vacuum several times daily) but she did not politely ask for an unsoiled copy. She made it clear that she thought the entire place was a cesspool and that Sorbet was incompetent.
Can’t Be Bothered With Children
This is another one of Sorbet’s customers. She wanted three-dimensional lamination done, which Sorbet made clear wasn’t possible. After struggled “negotiations” she hands Sorbet an item about an eight of an inch thick and will not take “this will only ruin your original” for an answer. Meanwhile, as Sorbet does her best with the impossibility, one of Can’t Be Bothered’s children pulls on her sleeve and asks quietly for a trinket (as children will). Can’t Be Bothered turns and screams at her child… and well, it just escalated from there.
F-The-World
F-The-World made an appearance a couple weeks ago, but he’s back this week. This week, he had pencils to return. He hated them, he wanted me to know that “he was going to be nice to me because I’ve been more respectful then many others in this dump, but the company should be ashamed to sell these. The cashier who rung them out should be fired, the salesman who presented them should be fired, the manager should be fired, and the general manager, and the president of the company that manufactures the product”. He went on to tell me all the flaws of his 99-cent pencils (most notable of which was that the lead breaks if you push down really hard, which in my eyes is human error, not product malfunction) for about fifteen minutes. When he finally found the receipt for the item, he realised he had purchased them elsewhere. Embarrassed, he switched his complaint to a different item.
1-800-Cell-Phone
This evening, I met a gentleman who wanted my time and attention, but didn’t want to give me his. Apparently, he wanted me to be psychic. He came to my counter, slammed a bunch of stuff down, pointed to my copier, then called someone on his cell phone, opening with the line “Hey, I’m not busy right now, what are you up to?” He proceeded to talk on the phone, pausing only twice to wish my manager and one of my male co-workers good evening. When I finished his job, he hung up, paid, and as he was leaving, called what I think was the same person, and said “sorry, I can’t remember my pin number when I’m on the phone.” He completely ignored me, expect to point at my machine, no matter what I said to him.
Strawberry Sorbet
She’s back this week as my one and only extraordinary angel. She deals with all these insufferable people, and still smiles. She doesn’t complain, and makes the most of it. Honestly, I thought that Can’t Be Bothered With Children and Cleanliness is Next to Godliness were some of the most remarkably unfortunate human beings I have encountered in a long time, and she handled it all very professionally. She has also been incredibly nice to me these last two week, and I’m a lot more relaxed around her because of it, because it makes all the difference in stressful environments. I’m looking forward to going to an amusement park with her sometime this summer!
That, ladies and gents, was the worst of the worst this week. I wish words could adequately show you how inappropriately the negative people acted, and encourage the world not to be that person. As for me, I’m going to bed, and here’s hoping that next week turns around!
Got any remarkable stories about people since last Tuesday? Someone you wanted to punch in the face, but didn’t? Someone who brightened your day? I’d love to hear about it!
mv77@kent.ac.uk